You can order your testing kit directly from the AXO website. Simply select the type of test you want, add it to your cart, and proceed to checkout. You'll need to provide your shipping address and payment information to complete your order.

AXO includes everything in a customized package that is tailored directly to you. This includes all the testing materials, detailed instructions, and comprehensive results analysis. Each kit is personalized based on your specific needs and requirements.

The package includes detailed instructions on how to use each component, comprehensive results analysis, and ongoing support throughout your testing journey.

AXO includes everything in a customized package that is tailored directly to you. This includes supplement recommendations based on your test results, detailed guidance on dosage and timing, and ongoing monitoring to track your progress.

All supplement recommendations are based on scientific evidence and your individual test results. We provide detailed information about each recommended supplement, including why it's beneficial for your specific situation.

AXO pricing varies depending on the specific testing package you choose. Our basic package starts at a competitive rate, with premium packages offering more comprehensive testing and analysis.

We offer flexible payment options and occasionally run promotions. Please check our website for current pricing and any available discounts.

Currently, we offer shipping to select international markets. We are actively working to expand our international shipping capabilities to serve more customers worldwide.

Please check our shipping page for the most up-to-date list of countries we serve. If your country isn't currently supported, please contact our customer service team for updates on expansion plans.

AXO includes a comprehensive range of tests designed to give you a complete picture of your health status. Our testing panels cover various biomarkers and health indicators.

The specific tests included depend on your chosen package, but typically include blood work, metabolic panels, and specialized testing based on your individual health goals and concerns.

Returning your samples is simple and straightforward. Each kit comes with pre-paid return shipping labels and detailed instructions on how to properly package and send your samples.

Simply follow the included instructions, use the provided packaging materials, attach the prepaid shipping label, and drop off at any authorized shipping location.

Most results are available within 2-3 weeks after we receive your samples. Some specialized tests may take slightly longer, but we'll keep you updated throughout the process.

You'll receive an email notification when your results are ready, and you can access them through your secure online portal.

Yes, you can cancel your order within 24 hours of placing it, provided the testing kit hasn't been shipped yet. Once shipped, cancellations become more complex due to the personalized nature of our service.

Please contact our customer service team as soon as possible if you need to cancel your order. We'll do our best to accommodate your request.

Your results will be available through your secure online account. You'll receive an email notification when they're ready, and you can log in to view detailed reports, recommendations, and tracking information.

The online portal provides comprehensive analysis, easy-to-understand explanations, and actionable recommendations based on your results.

Our customer support team is available to help with any questions or issues you might encounter. You can reach us through multiple channels including email, phone, and live chat.

We're committed to providing excellent customer service and will work with you to resolve any problems quickly and effectively.

Absolutely. We take data security and privacy very seriously. All personal and health information is encrypted, stored securely, and never shared with third parties without your explicit consent.

We comply with all relevant privacy regulations and maintain the highest standards of data protection to ensure your information remains confidential.

The frequency of retesting depends on your individual health goals and the specific biomarkers being tracked. Generally, we recommend retesting every 3-6 months to monitor progress and adjust recommendations accordingly.

Your personalized dashboard will include recommendations for optimal retesting intervals based on your specific situation and goals.